"Unwilling helper at Housing branch"
About: Housing Services - Brookvale Housing Services - Brookvale Brookvale 2100
Posted by newlife (as ),
I have been homeless for over a while, recently I called up for an appointment and was told that they shut at 5. 00pm. I have trouble with mobility and needed assistance to get to the building. I got there just after 4. 30pm and found that the building was closed - it is shared with the Centrelink branch which closes at 4. 30. I rang the office to see if someone could come down and let me in. 20 minutes later a member of staff came down, blocked me from entering the building and asked for my forms. As I am homeless I don't have immediate access to a computer and I was hoping to be able to use theirs to obtain the necessary forms. I was told to come back at 9. 00am. This really got my goat up and we exchanged a few chosen words.
I was able to contact the manager who said they would talk to that particular staff member.
All I want is the opportunity to get my life back together but it appears to be hindered by certain staff.