"Very poor customer service at dental unit."
About: Sale Hospital Sale Hospital Sale 3850
Posted by 123 (as ),
I have received very poor service from one member of the administrative staff at the Sale Hospital Dental Unit. That person needs to be given better training in customer relations. As a relatively new retiree trying to make inquiries about a service and then attempting to access those services, I do not expect to receive such patronising and ignorant behaviours from someone who appears to have overstepped their role in the types of questions they asked, and in the way they responded defensively toward reasonable questions about health consumers' rights. In addition to that, I would not recommend the particular service that I was trying to access to other customers. I wasted the best part of the year only to receive an unsatisfactory product.