"Thank you to staff at Ipswich Hospital Emergency Department"
About: Ipswich Hospital / Emergency Department Ipswich Hospital Emergency Department Ipswich 4305
Posted by Mother of patient (as ),
My child was brought to Ipswich Hospital Emergency Department by ambulance recently in the evening after a car accident some distance away. Our child's car had rolled over on a country road and was shockingly damaged. When we arrived the emergency room was very full and we lined up dreading what was to come. While we waited we watched the staff dealing with patients in a most caring manner, as they arrived. Despite being extremely busy, they created a calm atmosphere. The staff at reception were just so smiley and kind. When our turn came, they gave us visitors stickers and immediately took us through. We were told our child was in imaging and when they wheeled our child in, more staff came to talk to us and reassure our child and us that our child was okay. We felt warmed by their smiles and their kindness. Our child spent some time in short stay where again, the staff were genuinely caring and offered us a cup of tea. Our child was discharged later that even, sore but alive. Our thanks and praise to all the staff at this wonderful hospital, we will always remember their kindness throughout this traumatic event.