"Wonderful care"

About: Merredin Health Service / Emergency Department

(as a relative),

My mother has needed to be transported to Merredin Hospital on a number of occasions recently.

She has always received extremely good care from both the Emergency Department and the hospital as a whole.

In particular, we would like to call out Matthew in the ED for the outstanding job he does - always caring and professional. Without him, and the hospital, I am sure that Mum would not be with us today.

Thank you Merredin Hospital for doing such a wonderful job!

Responses

Response from Sean Conlan, Regional Director, WA Country Health Service - Wheatbelt

Dear caringyr55

Thank you for your kind words on Patient Opinion, it was wonderful to read of your mother’s positive healthcare experiences at the Merredin Hospital.

The Merredin team strive to provide safe, high quality care and a positive patient experience to all that access the services.

I will take great pride in passing on your lovely compliment to the staff at Merredin with a special mention to Matthew. Kindness, compassion and professionalism really do go a long way and agree that we are certainly lucky to have staff that are always willing to show such qualities.

Patient Opinion is a wonderful tool that allows us to engage with our consumers in a meaningful way.

Thank you again for taking the time to write and I do hope your mother is recovering well.

Kind regards

Sean

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