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"Patient treatment and care"

About: Sir Charles Gairdner Hospital

(as the patient),

I recently had surgery, and I just want to say thank you to both teams involved. The gastro department at Sir Charles Gairdner is absolutely amazing. The team under Dr Hooi's guidance was really helpful and treated me with respect and kept me posted with what's going on.  Also the surgical team (Dr Andrew's team), can't thank them enough.  Respectful, non patronizing and true to their word. 

Not an ideal situation to be in hospital but they made it bearable and I trust them to get me back on the right path. 

Also the nurses form gastro ward 63 at Sir Charles Gairdner. You girls rock! What an amazing bunch. 

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Responses

Response from Jennifer Francis, A/Director Safety, Quality & Performance, Sir Charles Gairdner Hospital, North Metropolitan Health Service

Dear chronie,

Thank you for taking the time to share your experience of Sir Charles Gairdner Hospital. I was so pleased to read that the staff cared for you in a supportive and respectful way and that your experience at Charlie’s was such a positive one. These are the values that we pride ourselves on and it is heartening to read that they are demonstrated in the care we provide.

You have named many staff in your message and I know that they too will be thrilled to read your message. I will ensure this is passed onto them.

Thank you again for sharing your story and I do hope you have recovered well from your surgery.

Kind regards

Tony Dolan

A/Executive Director

Sir Charles Gairdner Osborne Park Health Care Group

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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