"Birth of 2nd Child"

About: Ipswich Hospital / Maternity

(as the patient),

We would just like to say a huge thank you to the amazing midwives, nurses and doctors when our second baby was recently born at Ipswich Hospital. An absolute thank you to one midwife in particular, Natalie, who went above and beyond our expectations to make sure not only myself, but my husband felt comfortable and informed throughout the whole birthing process. She made both of us feel at ease and reassured us that we were in capable hands after experiencing a traumatic birth with or first baby. Everything went as perfect as it could but it would not have been possible without Natalie, so thank you so much!!!

Responses

Response from Melissa Fellows, a/Senior Consumer Liaison Officer, Clinical governance, West Moreton

Dear M-M

Thank you so much for your lovely feedback relating to our Birth Suite and in particular Natalie, one of our outstanding midwives within our service.

We are delighted to hear that your experience has been so positive and of the outstanding care and treatment provided to you by all our staff.

The care provided by Natalie is in keeping with our values of providing patient and family centred care and we are so happy that Natalie could provide reassurance and support for the birth of your second child.

We hope you are enjoying this special time with your family and we thank you for taking the time to share your story with us.

Kind regards

Consumer Liaison Office

West Moreton Hospital and Health Service

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