Patient Opinion logo
Share your experiences of Australian health services, good or bad.
We pass your stories to the right people to make a difference.

"Physiotherapy at home"

About: Rehabilitation In The Home (RITH)

(as a relative),

My husband, a post polio sufferer, had a fall and was taken to Fiona Stanley Emergency Dept by ambulance and was discharged after overnight stay, with leg in a rigid splint.  He has a ruptured/damaged ACL (anterior cruciate ligament) and was unable to stand without the splint and Jon, the Physiotherapist who made home visits was absolutely fantastic.  He treated my husband with respect and dignity and showed him the exercises that needed to be done with the utmost patience.  It was such a wonderful experience and I would like the CEO of the RITH (Rehabilitation In The Home) to know he has a great team - what a caring, wonderful man Jon is.  (Steve too, who covered for Jon on the couple of occasions Jon was unable to come).  Both of them called and made sure it was convenient for the home visit and on one occasion, changed the time to accommodate my doctor's appointment.  

Just wanted the department to know how we feel and commend these young men who treat us oldies with respect and kindness, their efforts are appreciated!

 

More about:

Responses

Response from Kate Gatti, Executive Director, Clinical Service Planning Population Health, South Metropolitan Health Service

picture of Kate Gatti

Dear antliapj43,

Thank you so much for acknowledging the individuals from the Rehabilitation in the Home (RITH) team who came to treat your husband following his emergency department admission. I am delighted to hear that you appreciated our staff’s efforts and have acknowledged them. In RITH we pride ourselves on being flexible and caring and always endeavour to put our patients and their carers interests first when treating people in their homes. RITH provides a unique service in WA that allows patients to benefit from rehabilitation in their own homes. It is so good to hear you had such a positive experience with our service. I have made both Jon and Steve aware of your compliments and praised them for their efforts.

Thank you

Kate Gatti

Executive Director, Clinical Service Planning & Population Health

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
;