"Flamin' Fantastic"

About: Sale Hospital / Emergency Department Sale Hospital / Medical Service/Ward

(as the patient),

I have recently been a patient in Sale Hospital. I've been to most hospitals, including many in Melbourne. But during my stay in Sale with pneumonia - the way the staff conducted themselves was something else, including the kitchen staff. The morning after I returned home the first thing I thought was, they're a bit late with my cup of tea this morning. :)

I'm very, very happy with how they looked after me. I'd walk down the corridor and the doctors would address me and ask how I was and give me the thumbs up. Where do to find that? The students were also very nice. All the staff were kind and caring. 

... And those nurses, they're angels from Heaven. As far as I'm concerned they don't get paid enough. 

Having pneumonia was pretty rough. I've been in hospital after accidents and have had a heart problem, but I've never had anything like that. I understand the bigger hospitals have a lot more people, but nothing beats amiability. You always remember the people who looked after you! 

We have such a great country hospital. I was so well cared for from the ER all the way through ... and the meals... How often do you say the meals were so good in hospital, I came out having put weight on. 

I just had to ring up and say something about it. The whole thing was flamin' fantastic!

Responses

Response from Sue Rowley, Nurse Unit Manager, Medical Ward, Central Gippsland Health

picture of Sue Rowley

Dear Flamin Fantastic

Thank you so much for taking the time to tell us your story.

I am extremely happy to hear that your experience with us was a positive one. We are very proud to work at Central Gippsland Health and to provide care to people in our community.

I have passed your feedback onto the staff on the Medical Ward and they were very pleased to hear that they had made your stay a comfortable one.

We wish you all the best in your recovery and hope that your cup of tea is on time tomorrow.

Kind Regards

Sue

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Response from Mark Brennan, Food Service Production Manager, Central Gippsland Health

picture of Mark Brennan

Dear Flamin' Fantastic

Thank you so much for taking the time to post a story about your experience at Central Gippsland Health on Patient Opinion.

Our Food Services team is proud to be part of your recovery and pleased to know that you enjoyed the food and your stay was as positive as possible for you.

We endeavour to provide all our patients with an experience like yours. It is very rewarding to know that our efforts are making a difference.

Thank you again for sharing your experience with us.

Kind Regards

Mark

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