"Acute back pain and injury not taken seriously"

About: Redland Hospital / Accident & emergency

(as the patient),

In 2010 I sustained a serious back injury while I was at work. Two days later the

pain elevated to such severe levels I had to be transported to Redland Hospital in Cleveland. I stayed in the emergency department short stay unit for two nights where I encountered a doctor who did not seem to take my injury seriously, making me get out of bed to go to the toilet instead of inserting a catheter which within a couple of hours was necessary due to urinary retention. I was in severe discomfort after being forced to get out of bed to go to the toilet. Ultimately I had surgery to decompress a nerve root at the L5S1 level.

The ED doctor was in my opinion indifferent and unbelieving about the level of pain I was in.

Being a nurse myself I got to experience 1st hand what it is like to suffer at the hands of an uncaring doctor who appeared to have major issues understanding what pain is and how it affects people who are in shock after suffering such horrendous acute, traumatic back injuries.

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