"Kay, my care coordinator (Murrumbidgee Medicare Local)"
Posted by Rural service user (as ),
Kay is my care co-ordinator and she helps me with appointments and referrals. If I need help booking an appointment I call or sms her and she always gets back to me. I think Kay goes above and beyond her role and is always there when I need her. She is easy to talk to and if I ever have a question about my condition or care I can ask her and if she doesn't know she goes away to finds the answer and gets back to me.
I have diabetes and I have found Kay to be very helpful when it comes to giving me the right information and advice about managing it. Previously I have had trouble moving ahead with certain issues but once Kay got involved it started to progress very quickly.