"Need to be able to book at Royal Brisbane Hospital."

About: Royal Brisbane and Women's Hospital

(as the patient),

There does not appear to be a system for patients to book to see a doctor at the Specialist clinics. It seems to me that too many patients are booked all at the same time which can cause waiting times to extend beyond two [2] hours and in some cases several hours. In one case (I think, because a doctor did not turn up at the clinic) I was not seen by a doctor until after 4 pm after arriving at 8: 30 am as directed by the hospital booking center. I did not see that staff advised waiting patients of the problem, and complaints from patients about waiting times were on going all day.

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Responses

Response from Patient Opinion Australia

This response has been posted by Patient Opinion on behalf of the Royal Brisbane and Women's Hospital.

We have become aware of your story on the Patient Opinion website and would like the opportunity to talk to you about your experience. We have a dedicated Patient Liaison Service to investigate your concern and we encourage you to contact them directly on (07) 3646 8216 or alternatively via email on: RBWH_Patient-Liaison-Service@health.qld.gov.au

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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