"Home care in North Brisbane"

About: Home and Community Care (Brisbane North PHN)

(as a service user),

I use to get cleaners come in and help me. But something has changed and it has become a jolly nusiance and I am sick to death of it. They are mucking me around all over the place. They use to come every Friday, and use to be so good. For years! Now they say they will come, and I wait for them, but they don't turn up. They don't seem to know what place they're doing, or when they're coming or not. I've told them twice about it, but nothing seems to have changed.

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Responses

Response from Metro North Brisbane Medicare Local

Dear Still Waiting

Thank you for your comments, we appreciate the feedback you have provided. To help us investigate and solve your problem we need to know who provides your service. Please can you call Michele Smith, our Manager Community Care, on 3630 7319 to discuss this.

Yours sincerely

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