"I like coming to Wagga Applied Psychology Service"

About: Wagga Applied Psychology Service (Murrumbidgee Medicare Local)

(as the patient),

Took a long time to get booked in! ! !

My psychologist was changed during treatment! ! !

The staff are friendly, professional and polite at all times.

I like coming here, I get good advice.

I wish that I had more sessions available each year as I have issues relating back to childhood and that was awhile ago.

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Responses

Response from Cate Creswick, Executive Officer, Murrumbidgee Medicare Local

Thanks for taking the time to tell us about your experience here at Wagga Applied Psychology Service. There is a high demand for this service which has led to a waiting period for before appointments.

Your feedback reminds us of how important this is to continually look at ways of improving access and managing demand. Due to staffing changes sometimes treatment is interrupted, we try to ensure that this transition happens smoothly as client wellbeing is always the priority for our staff. Thanks again for telling us how you are benefiting from the service as we continue to improve what we do.

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