"I felt safe and in very good hands"

About: Box Hill Hospital / Emergency Department

(as the patient),

I was admitted to Box Hill emergency ward with a heart condition. I couldn't have been happier with the treatment I received. The doctors and nurses made me feel being extremely well looked after. Everyone seemed to be very competent at what they were doing. I felt safe and in very good hands. All staff, including admin staff were very kind and polite. Thank you.

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Responses

Response from Alan Lilly, Chief Executive, Eastern Health

picture of Alan Lilly

Dear Kolz

Thank you Kolz for sharing your story with us. I am so pleased to read about your experience and will have great pleasure in passing on your feedback to our front line staff and their managers.

They will be delighted to see that you have taken the time to write about your experience - great!

I hope that you are otherwise now on the mend and getting back to normal.

Many thanks and kind regards, Alan Lilly

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