"Tired of being on hold"
About: Box Hill Hospital Box Hill Hospital Box Hill 3128
Posted by fed up (as ),
I am on my third attempt at telephoning the outpatients department trying to cancel an appointment. I have now been on hold for more than 30 minutes and still no one has answered. I tried the reception which was answered quickly but was told I have to contact outpatients. I asked whether there was an email address but was told no. I have not alternative but to either just not show up to the appointment or continue to wait. Not good enough! I have just been advised that my call is 15th in the queue!