"All in all, a very positive experience at Box Hill Hospital"
About: Box Hill Hospital Box Hill Hospital Box Hill 3128
Posted by PONOV08 (as ),
I was admitted to Box Hill Hospital a couple of weeks ago for an adult Tonsillectomy. Having been informed by the bookings nurse and doctors regarding how painful this procedure is for adults, I was extremely anxious regarding my surgery.
The only negative I will put forward was the check-in process at Surgical Admissions. I was the second patient to arrive at Surgical Admissions, and was one of the last patients to be consulted / admitted. After asking the clerk / admissions nurse I was told that patients are seen in order of surgery not arrival - which makes sense and is understandable, but I was anxious that I had been forgotten as there was no communication.
Once I had been brought around for consultation, I was seen by the ENT doctors who were fantastic. I was then seen by the admissions nurse who was fantastic.
After being admitted onto the SA ward, the anesthetics doctor (junior) came and spoke to me about what to expect - and he was fantastic. I was anesthetised by Dr Clive who was extremely efficient and good at his job. I have difficult veins, and the junior doctor struggled, but Dr Rachbuch showed his experience and accessed a temporary vein to put me under and then accessed a larger vein once I was under.
When I woke up I was taken to a room in Surgical Admissions. Because I was staying overnight, I was allowed in a single room. It would be nice if SA had TV's that you can pay to use like every other ward.
Every nurse I encountered in my stay was fantastic, but nurse Naomi was above and beyond. She was getting me cups of ice chips every 30 minutes, and was so reassuring when I had a vomiting episode.
All in all, a very positive experience.