"Visit to Ipswich ER"

About: Ipswich Hospital / Emergency Department

(as the patient),

I went to ER at Ipswich hospital recently. It was a long wait of five hours before I saw a doctor. When I saw the doctor though I was very satisfied. Really great mannerism, caring, friendly & professional. Thanks Dr. Ben: ) I have a lot of respect for the doctors and nurses who work so hard to save lives and help people who are sick and injured. Maybe a bit more government funding so it's not so under staffed though would be good.

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Responses

Response from Joy Wyatt, Senior Consumer Liaison Officer, Clinical Governance, Queensland Health - West Moreton

Dear Indaswich

What wonderful feedback!

We are delighted you were happy with your care at ED and Dr Ben and the staff will be thrilled to receive your kind words.

We are really proud of our professional, friendly and compassionate clinicians and their commitment to providing the best healthcare possible is second to none.

We want to also thank you for your patience and understanding while waiting to be seen in ED and please be assured we are continually looking for ways to improve the timeliness of our services.

Thank you once again for sharing your experience and wishing you good health for the future.

Kind regards

Consumer Liaison Service

West Moreton Hospital and Health Service

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