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"Amazing bedside manner by Catherine at Box Hill Hospital"

About: Box Hill Hospital

(as the patient),

Was admitted the other night due to a concussion. I was being looked after by a Nurse Catherine. Amazing bedside manner, great humour and really made a bad situation into a really positive experience minus the concussion. Not sure if she'll ever see this but I want to thank you so much if you ever sees this.


Response from Alan Lilly, Chief Executive, Eastern Health

picture of Alan Lilly

Dear Mooks

Well, your story certainly brightened up my day - many thanks for sharing your experience on Patient Opinion - a great platform to let us know when we perform well and also, where we need to improve. Thank you.

I will take great pleasure in passing your feedback on to our Emergency Department and no doubt, Catherine will have an extra spring in her step too.

Thanks again for taking the time to share your story and I do hope that you are doing well and on your journey back to good health.

kind regards and best wishes, Alan Lilly.
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