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"Waiting to be seen by a doctor."

About: Monash Medical Centre / Maternity care

(as the patient),

My wife is pregnant. She has booked with Monash Hospital for an afternoon appointment. She went there on time and gave all documents to reception. All people came and went - only my wife was sitting there until the hospital nearly close at about 17:30. She felt so uncomfortable and vomited lots of times in toilet. She kept asking receptionist, did I come on the wrong day or is anything wrong - (asked about 4-6 times), but the receptionist did not really seem to care about my wife and just kept telling her to wait. Until about 17:20 one doctor came out and saw my wife alone and asked about the booking, then just found out they did not even know my wife was there. 

I hope receptionist do their job and please do it better.     

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