"Doctor behaviour"

About: Sydney / Sydney Eye Hospital / Emergency Department

(as the patient),

I had the misfortune of getting a foreign body stuck in the same eye twice within a 3 week period. This was my stupidity.

However, I had two radically different experiences with the two doctors. On the first occasion I had Dr Joshua who was outstanding, friendly, gentle to my eye, considerate and thoroughly professional.

On the second occasion, I had the misfortune to encounter a different doctor  who I found was unfriendly bordering on rude, impatient, rough on my eye. 

Responses

Response from Pauline Rumma, Director, Clinical Services, Sydney and Sydney Eye Hospital

Dear Grandpa

Firstly I would like to say how sorry I am to hear that the 2nd experience with the Doctor did not reflect your first experience. Thank you for acknowledging Dr Joshua’s exemplary care and I will ensure the all the Doctors in the Emergency Department read and reflect on your experience.

All the best for your eye recovery journey.

Kind regards

Pauline

Director of Clinical Services

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