"Paediatrician appointment in Albany"

About: Lower Great Southern Mental Health Service

(as a parent/guardian),

For the first time in this incredibly long process of getting the right paediatric care for my child, I left the appointment feeling incredible gratitude for the doctor - they showed my child and myself empathy, understanding, complete and thorough paediatric care. I've spent alot in other private paediatricians but found this to be the most professional and patient orientated. It's so wonderful to finally feel listened too and supported. Hopefully Albany can soon secure a local paediatrician to make for lower wait times but until then a huge thank you to those who travel so far from their families to provide services like this. It might be just a job to you but for an exhausted parent at their wits end, you have provided hope and the feeling of support.  

Responses

Response from Marie Young, Quality and Service Reform project officer, Albany Health Campus, WACHS Great Southern

Dear octansgt64

As a parent it certainly can be a worrying time to get the right care for your child, especially if it has been a long journey. I agree with you, we are lucky here to now have this service in Albany and our plan over the next couple of years is to continue to develop a safe and sustainable Paediatric service.

It is always pleasing to hear patients/carers acknowledge the dedication and hard work of our staff. It reinforces that we are achieving what we strive to do – quality patient centered care so needed in the community.

Thank you for your kind words and taking the time to share your story we have passed your feedback to those staff involved in your care.

Marie Young

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